Air Conditioning and Heating Services Reviews from Gurnee, IL

Rob Taite
Rob Taite
01:48 09 Nov 19
I had an outstanding experience with Herchenbach Mechanical's installation of my new furnace, air conditioner and humidifier. They also added zoning to resolve temperature variances in several areas of my home. I was on a tight time schedule to replace a 18 year old system that had quit working and they promptly came out to assess my situation and amazingly had a comprehensive quote back to me within hours that included three options for the furnace and air conditioner and two options for the new zoning solution. An out of town trip made it necessary to do the installation as soon as possible and they were very accommodating, starting the install within 48 hours after I gave them my approval. They earn my 5 stars for responsiveness, comprehensive options presented, price/value, product knowledge, and everyone that I interacted with at Herchenbach was very professional and pleasant to deal with. I am very happy to be a new customer and highly recommend them!
Rebecca Anderson
Rebecca Anderson
16:14 26 Oct 19
I have used Herchenbach Mechanical for years, I have always been completely satisfied with the service they provide. This week Mike Shaver of Herchenbach arrived on time to service our furnace and he took care of everything in a reasonable amount of time, and the cost is affordable.
Lisa Lawrence
Lisa Lawrence
02:04 18 Oct 19
Excellent Experience, I purchased my air conditioning from Herchenbach 2 years ago and the experience was exceptional. The installation process is so professional. When it came time to replace my furnace I only made one call and that was to Herchenbach. Curtis is wonderful to deal with and honest. The furnace installation was handled extremely well. I highly recommended Herchenbach and am proud to refer them to friends and family. I’m very confident you will be highly satisfied with your experience!
Jay Stearns
Jay Stearns
19:43 09 Aug 19
Herchenbach recently replaced our 27 year old AC and Furnace. We are totally pleased with the exceptional customer service and high quality installation work. The installation team was very hard working and efficient. The installers were friendly and took the time to explain all the features of our new system and high tech thermostat. And before they left they made sure their work areas were cleaned-up and spotless. From the bid/proposal to installation the process was smooth. I highly recommend Herchenbach Mechanical.
Peter Muhlbach
Peter Muhlbach
23:29 08 Jul 19
Herchenbach Mechanical just finished their installation of our new Carrier infinity heating and air conditioning system today, replacing a 23 year-old system. I must say my first impression is that the new system is outstanding. The installation went very smoothly, and the installers were very thorough, answered all of my questions and did a very professional and clean job. I would highly recommend Herchenbach Mechanical and the carrier system.
Andy Kozar
Andy Kozar
19:24 03 Jul 19
We recently called Herchenbach for a problem with our homes AC system. Curtis was right on time and was able to diagnose and fix the issue immediately. He was also able to simply explain the issue and how to plan and prepare for future potential problems. Great experience. Highly recommend Herchenbach!
Michael Snider
Michael Snider
14:51 02 Jul 19
Excellent Service. Definitely would recommend and would call again. Quick response time. Knowledgeable, friendly. It was nice having the actual owner here. Great personal touch.Thank you
Yelena Mironova
Yelena Mironova
06:44 30 Jun 19
Mike came out at 8pm on a Saturday within one hour of my call for emergency service! He was pleasant, professional and very informative. Had replacement parts on hand and got my a/c up and running in 25min, and even cleaned the outside of unit all for a very reasonable price. Can't thank you enough and would definitely recommend to friends and family!
Steve Berman
Steve Berman
22:33 30 May 19
Herchenbach Mechanical is fantastic, I’ve been using them for over 15 years. Really trust them with my equipment. Recently got me all digital with ecobees and let’s my dog out!!!
Dennis Donnellan
Dennis Donnellan
21:16 21 May 19
Accurate and competitive quote and excellent workmanship. I highly recommend Herchenbcch Mechanical.
marc Kifarkis
marc Kifarkis
14:00 08 May 19
I have been using Herchenbach ever since I moved into my home about a year ago. The prior owner had all their installation and work done by them. Our evaporator coil went out and they went out of their way to warranty it. Sharon and Curtis went above and beyond and did a great job. I would highly recommend them for all your heating and cooling needs
Ryan Doyle
Ryan Doyle
16:38 19 Mar 19
I made a call to Herchenbach on a Sunday afternoon after my boiler went hay wire. They made it over within a couple hours. They diagnosed the problem and were able to give me heat for the night. They returned the next morning once they got the part and got me back up and running.Excellent and prompt service always.
Melissa Miller
Melissa Miller
15:19 03 Mar 19
Curtis & crew have serviced my home for years now. Always prompt and efficient with reasonable pricing. Thanks again!
Mark Perritano
Mark Perritano
18:33 26 Feb 19
It is nice when you can find a company with genuine good and reliable service. Honest and very qualified Will use again Great people, great work and trustworthy highly recommended!
Richard Flanders
Richard Flanders
19:20 06 Feb 19
Simply the best!Honest, friendly, responsive, and highly competent. Superior professional service!Could not be more satisfied 😀
Rob Taite
Rob Taite
17:50 19 Nov 18
I had an outstanding experience with Herchenbach Mechanical's installation of my new furnace, air conditioner and humidifier. They also added zoning to resolve temperature variances in several areas of my home. I was on a tight time schedule to replace a 18 year old system that had quit working and they promptly came out to access my house and old system and amazingly had a comprehensive quote back to me within hours that included three options for the furnace and air conditioner and two options for the new zoning solution. An out of town trip made it necessary to do the installation as soon as possible and they were very accommodating, starting the install within 48 hours after I gave them my approval. They earn my 5 stars for responsiveness, comprehensive options presented, price/value, product knowledge, and everyone that I interacted with at Herchenbach was very professional and pleasant to deal with. I am very happy to be a new customer and highly recommend them!

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