Air Conditioning and Heating Services Reviews from Gurnee, IL
13:39 02 Jul 20
Our tech Trace, was excellent and never gave up on repairing our AC. That's after another company was out the day before and overcharged the unit with freon. We'll be using them again in the future. Right now we're cool with a string of days in the upper 80s and 90s.Rick
18:33 29 Jun 20
These folks know how to operate an HVAC business. Great value and very professional people. Please support this local Gurnee business. You won’t be sorry!
17:58 24 Jun 20
Thanks for continuing to provide excellent HVAC service for me over many years!
01:10 05 Jun 20
Very polite and professional, actually arrived before the set appointment, did not try to sell. I would highly recommend this company.
23:12 01 Jun 20
This was my first time working with Herchenbach Mechanical Inc. and I cannot emphasize enough how helpful Mike was while servicing our AC unit. He went above and beyond, exceeding all service expectations. He is very friendly, professional, and I am very pleased with the reliable customer service and high quality of work.Sharon was also a pleasure to work with over the phone to schedule a service appointment as soon as possible. Overall, I am very grateful I chose Herchenbach and 10 out of 10 would recommend!
18:15 12 May 20
I have used Herchenbach Mechanical Inc and found them to be a very experienced and professional business. The technicians are honest and hardworking. I would highly recommend them.
20:22 24 Feb 20
We have been Clients of Herchenbach for 35+ years. Wouldn't ask for anyone else. Technicians are knowledgeable, honest and always on time or they email if delayed.
21:53 07 Feb 20
I have used Herchenbach Mechanical for a few years, and I have always been completely satisfied with the service they provide. This week Curtis Herchenbach came out on an emergency call and fixed our furnace extremely quick. I will not use anyone but Herchenbach and I would highly recommend them.
21:14 19 Nov 19
Honest, excellent work and great customer service. I have used them for 10 years without any issues. Highly recommend.
01:48 09 Nov 19
I had an outstanding experience with Herchenbach Mechanical's installation of my new furnace, air conditioner and humidifier. They also added zoning to resolve temperature variances in several areas of my home. I was on a tight time schedule to replace a 18 year old system that had quit working and they promptly came out to assess my situation and amazingly had a comprehensive quote back to me within hours that included three options for the furnace and air conditioner and two options for the new zoning solution. An out of town trip made it necessary to do the installation as soon as possible and they were very accommodating, starting the install within 48 hours after I gave them my approval. They earn my 5 stars for responsiveness, comprehensive options presented, price/value, product knowledge, and everyone that I interacted with at Herchenbach was very professional and pleasant to deal with. I am very happy to be a new customer and highly recommend them!
16:14 26 Oct 19
I have used Herchenbach Mechanical for years, I have always been completely satisfied with the service they provide. This week Mike Shaver of Herchenbach arrived on time to service our furnace and he took care of everything in a reasonable amount of time, and the cost is affordable.
02:04 18 Oct 19
Excellent Experience, I purchased my air conditioning from Herchenbach 2 years ago and the experience was exceptional. The installation process is so professional. When it came time to replace my furnace I only made one call and that was to Herchenbach. Curtis is wonderful to deal with and honest. The furnace installation was handled extremely well. I highly recommended Herchenbach and am proud to refer them to friends and family. I’m very confident you will be highly satisfied with your experience!
19:43 09 Aug 19
Herchenbach recently replaced our 27 year old AC and Furnace. We are totally pleased with the exceptional customer service and high quality installation work. The installation team was very hard working and efficient. The installers were friendly and took the time to explain all the features of our new system and high tech thermostat. And before they left they made sure their work areas were cleaned-up and spotless. From the bid/proposal to installation the process was smooth. I highly recommend Herchenbach Mechanical.
23:29 08 Jul 19
Herchenbach Mechanical just finished their installation of our new Carrier infinity heating and air conditioning system today, replacing a 23 year-old system. I must say my first impression is that the new system is outstanding. The installation went very smoothly, and the installers were very thorough, answered all of my questions and did a very professional and clean job. I would highly recommend Herchenbach Mechanical and the carrier system.
19:24 03 Jul 19
We recently called Herchenbach for a problem with our homes AC system. Curtis was right on time and was able to diagnose and fix the issue immediately. He was also able to simply explain the issue and how to plan and prepare for future potential problems. Great experience. Highly recommend Herchenbach!
14:51 02 Jul 19
Excellent Service. Definitely would recommend and would call again. Quick response time. Knowledgeable, friendly. It was nice having the actual owner here. Great personal touch.Thank you
06:44 30 Jun 19
Mike came out at 8pm on a Saturday within one hour of my call for emergency service! He was pleasant, professional and very informative. Had replacement parts on hand and got my a/c up and running in 25min, and even cleaned the outside of unit all for a very reasonable price. Can't thank you enough and would definitely recommend to friends and family!
22:33 30 May 19
Herchenbach Mechanical is fantastic, I’ve been using them for over 15 years. Really trust them with my equipment. Recently got me all digital with ecobees and let’s my dog out!!!
21:16 21 May 19
Accurate and competitive quote and excellent workmanship. I highly recommend Herchenbcch Mechanical.
14:00 08 May 19
I have been using Herchenbach ever since I moved into my home about a year ago. The prior owner had all their installation and work done by them. Our evaporator coil went out and they went out of their way to warranty it. Sharon and Curtis went above and beyond and did a great job. I would highly recommend them for all your heating and cooling needs
16:38 19 Mar 19
I made a call to Herchenbach on a Sunday afternoon after my boiler went hay wire. They made it over within a couple hours. They diagnosed the problem and were able to give me heat for the night. They returned the next morning once they got the part and got me back up and running.Excellent and prompt service always.
15:19 03 Mar 19
Curtis & crew have serviced my home for years now. Always prompt and efficient with reasonable pricing. Thanks again!
18:33 26 Feb 19
It is nice when you can find a company with genuine good and reliable service. Honest and very qualified Will use again Great people, great work and trustworthy highly recommended!
19:20 06 Feb 19
Simply the best!Honest, friendly, responsive, and highly competent. Superior professional service!Could not be more satisfied 😀
17:50 19 Nov 18
I had an outstanding experience with Herchenbach Mechanical's installation of my new furnace, air conditioner and humidifier. They also added zoning to resolve temperature variances in several areas of my home. I was on a tight time schedule to replace a 18 year old system that had quit working and they promptly came out to access my house and old system and amazingly had a comprehensive quote back to me within hours that included three options for the furnace and air conditioner and two options for the new zoning solution. An out of town trip made it necessary to do the installation as soon as possible and they were very accommodating, starting the install within 48 hours after I gave them my approval. They earn my 5 stars for responsiveness, comprehensive options presented, price/value, product knowledge, and everyone that I interacted with at Herchenbach was very professional and pleasant to deal with. I am very happy to be a new customer and highly recommend them!