Air Conditioning and Heating Services Reviews from Gurnee, IL
“Herchenbach mechanical sets the standard in customer service. For more then 10 years they have provided excellent care for all my heating and air conditioning needs with quality parts and exceptional service. But more importantly, they took care of us like family. I recommend Herchenbach to everyone I know.”
– Anna M.
Just a note to say how much Jim & I appreciate the excellent job you and your team did installing our new AC and Furnace. Plus the extra taping in the basement. You went above and beyond by digging up the two snow-ball bushes and putting down all the bark chips. It looks really nice in that entire area. I appreciate the patience you had explaining the thermostat to me. Be assured we’ll happily give an excellent recommendation to neighbors and friends. Thank you again!”
– Sandy & Jim
“Herchenbach Mechanical installed a new Carrier furnace & central air in 2004 & have kept both in excellent repair. I recommend them, and Carrier, highly.”
– Mark A.
“I have been a customer with Herchenbach Mechanical for 20 years. I am very pleased with the service I receive from them. Everyone is extremely pleasant & professional.”
– Christine T.
“From the day that Curtis Herchenbach came to my home to assess my AC and furnace needs, I have been impressed and thoroughly satisfied. His knowledge of the Carrier systems and willingness to explain in “layman’s terms” all of the benefits that your systems have to offer has exceeded my expectations. Herchenbach Mechanical has serviced my HVAC units for many years and I would recommend them many times over other companies with which I have encountered. My experience today (installation day) was impressive. The technician (Mike), along with Curtis, worked together like a machine; each instinctively knowing what the other was doing throughout the day. They truly make a great team! I encourage Carrier to acknowledge their fantastic representation of your product.”
– Lenny B.
“Everyone there is friendly, caring and willing to do whatever it takes to make sure I understand my options, the equipment and their services (Curtis spent hours with me)! Phone calls are returned within a day – more often within hours or even minutes. Herchenbach Mechanical has a great reputation in our area as being an honest and reputable company you can trust! I wouldn’t even consider having another heating/air conditioning company come into our home and touch our equipment! If every company I dealt with was like Herchenbach Mechanical, life would be so much easier! “
– Jerilynn S.
“I am extremely pleased with the service provided by Herchenbach Mechanical. I called them on a Wednesday morning and they were able to come out that afternoon to service my central A/C system. Their diagnosis indicated that I needed a new system and they were able to install a complete new system on Friday afternoon during one of the most prolonged periods of high temperatures northern Illinois has seen in more than 10+ years. After the installation, there was a problem with the system and they were able to come back the following Monday to correct it. I give Herchenbach Mechanical a 5 star rating for their service.”
– John B.