What It Means to Be a Carrier Factory Authorized Dealer

Finding the right company for your air conditioning services can give you added confidence and improved comfort inside your Gurnee, IL home. Choosing a Carrier Factory Authorized Dealer provides you with several advantages.

NATE-Certified Technicians

To achieve the status of a Carrier Factory Authorized Dealer, HVAC companies must employ NATE-certified technicians. These technicians must pass comprehensive examinations that test their knowledge and technical skills. Technicians with two or more years of experience can earn senior-level specialty certifications in HVAC services. These advanced qualifications ensure that the job will be completed correctly the first time.

Exceptional Customer Satisfaction

Authorized Carrier dealers are committed to the highest standards of customer service and satisfaction. If your system has any problems, they must correct these issues or refund your money within a year of installation. Carrier Factory Authorized Dealers are also expected to seek feedback from customers. These scores are then submitted to the Carrier customer satisfaction program to ensure accountability for your HVAC company.

Ongoing Factory Training

The technicians at your Carrier Factory Authorized Dealer undergo advanced factory training on all the new Carrier products. By staying current with the newest systems, your technician can provide the most accurate diagnoses and repairs. This can provide you with added peace of mind and better comfortable inside your Gurnee, IL home.

At Herchenbach Mechanical Inc., we take pride in providing top-quality HVAC services for customers in Gurnee, IL. Our team is available 24/7 to service your HVAC systems. We work with you to determine the best solutions for your specific needs. To learn more about what it means to us to be a Carrier Factory Authorized Dealer, call us today at (847) 227-1426. Our team is ready to serve you.